Employee Handbook
Dear Valued Employees,
I am thrilled to welcome you to our team at Food & Co! We are a dynamic and thriving restaurant that strives to provide exceptional service and delicious food to our customers.
As part of our commitment to maintaining a positive work environment and ensuring that all employees are equipped with the necessary tools for success, we have created an employee handbook that outlines our policies and procedures. This handbook serves as a valuable resource for all employees and will provide you with a clear understanding of what is expected of you as a member of our team.
We understand that each of you brings unique skills and experience to our restaurant, and we are grateful for the diverse perspectives and ideas that you contribute. Our success is built on the dedication and hard work of our employees, and we are committed to supporting you in your professional growth and development.
Thank you for joining our team, and we look forward to working with you and achieving great things together.
Sincerely,
– Jane Smith
About the Company
About Us
We are a team of dedicated professionals who share a passion for food and hospitality.
We believe in working collaboratively, supporting one another, and continuously striving to improve our skills and knowledge. Our goal is to create a positive and supportive work environment where everyone can thrive and grow. At Food & Co, we believe that our employees are our greatest asset. We are committed to providing you with the necessary tools, training, and support to excel in your roles and achieve your professional goals. We encourage open communication, feedback, and collaboration, and we are always looking for ways to improve and grow as a team.
Our
Mission
At Food & Co, our mission is to provide exceptional dining experiences to our customers through delicious food, excellent service, and a welcoming atmosphere.
Our
Purpose
We take pride in our commitment to sustainability and ethical sourcing, and we strive to minimize our environmental impact while promoting social responsibility.
Our Promise
Our Guiding Values
1
Excellence
We strive for excellence in everything we do, from the quality of our food and drinks to the level of service we provide. We are committed to continuous improvement, innovation, and always exceeding our customers' expectations.
3
Respect
We treat everyone with respect and dignity, from our employees and customers to our suppliers and the environment. We believe in creating a culture of inclusivity and diversity, where everyone feels valued and welcomed.
History
Meet the Team
Jane Smith
Founder & CEO
Jane is a passionate and experienced entrepreneur with over 20 years of experience in the restaurant industry. She studied hospitality management at the University of California, Berkeley, and has owned and managed several successful restaurants in the Bay Area. Her dedication to creating unique dining experiences that showcase the best local and international cuisine has earned her a loyal following among food enthusiasts.
As the owner of Food & Co, Jane oversees all aspects of the restaurant's operations, from menu planning and sourcing to staffing and customer service. Her vision for the restaurant is to create a warm and welcoming atmosphere where guests can enjoy exceptional food, wine, and hospitality.
Anna Rodriguez
Head Chef
Anna has been passionate about cooking since she was a child, watching her grandmother prepare traditional Mexican dishes. She pursued her culinary studies at the Culinary Institute of America and has worked in several Michelin-starred restaurants in New York City.
Anna's signature style combines her Mexican roots with modern techniques, creating a unique and delicious dining experience for our guests. As Head Chef, she leads the kitchen team with her creativity, discipline, and passion for excellence.
Thomas Jones
Restaurant Manager
Thomas has over a decade of experience in the hospitality industry, from fine dining to casual eateries. He studied hospitality management at Cornell University and has worked in various leadership roles in restaurants across the country.
Thomas is known for his ability to manage teams effectively, providing excellent customer service, and creating a warm and welcoming atmosphere for our guests. As our Restaurant Manager, he oversees all aspects of the restaurant's operations, ensuring a seamless and enjoyable dining experience for our guests.
Onboarding
What to Expect
As a new member of our team, we want to give you an idea of what you can expect during your first week, month, and year at Food & Co:
We are committed to providing you with a supportive and rewarding work environment and helping you achieve your professional goals. We value your contributions and are excited to work together to provide our customers with exceptional dining experiences.
How We Work
At Food & Co, we work together as a team to provide our guests with exceptional dining experiences.
We value professionalism, teamwork, and continuous improvement, and we are always striving to exceed our guests' expectations. We believe in creating a positive and supportive work environment for our employees, where everyone can learn, grow, and succeed.
Tools/Resources We Use
Work Schedules
As a restaurant owner, we understand that our employees have personal responsibilities outside of work, and we strive to provide a flexible work schedule that accommodates their needs as much as possible.
However, the restaurant industry is known for its long and demanding hours, especially during peak periods, such as weekends and holidays. As such, we require our employees to be willing to work flexible hours, including evenings, weekends, and holidays.
We believe that open and honest communication is key to ensuring that our employees' work schedules are manageable and that they do not become overwhelmed or overworked. We encourage our employees to communicate their availability and preferences with us, and we do our best to create schedules that meet their needs while still ensuring the smooth operation of the restaurant. We also provide fair compensation for overtime and work on holidays and make sure our employees are informed of their rights under applicable labor laws.
Benefits
Benefits
Holidays
We believe that our holiday policy provides our employees with the time off they need to celebrate and recharge during the holidays while ensuring that our restaurant can continue to operate effectively. If you have any questions or concerns about our holiday policy, please speak with your supervisor or human resources representative.
Employment Policies
Equal Employment Opportunity
We will not tolerate discrimination, harassment, or retaliation of any kind in the workplace, and we expect all employees to respect and support this policy.
Our restaurant is committed to providing equal employment opportunities to all employees and applicants, without regard to race, color, religion, national origin, sex, age, disability, or any other legally protected characteristic.
Please click here to read the full policy.
Timekeeping and Attendance:
We require our employees to arrive on time for their scheduled shifts and to clock in and out accurately to ensure that they are paid correctly.
We maintain a strict attendance policy and expect our employees to notify their supervisor in advance of any planned absences or tardiness. Excessive absenteeism or tardiness may result in disciplinary action, up to and including termination of employment.
Please click here to read the full policy.
Workplace Safety
Our restaurant is committed to providing a safe and healthy workplace for all employees and guests.
We have established safety protocols and procedures, including regular training and inspections, to prevent accidents, injuries, and illness in the workplace. We expect all employees to comply with our safety policies and report any safety concerns or incidents promptly to their supervisor. Failure to comply with our safety policies may result in disciplinary action, up to and including termination of employment.
Please click here to read the full policy.
Closing
Closing
Message
Thank you for taking the time to review our employee handbook.
We hope that it provides you with a clear understanding of our policies, procedures, and expectations. Our goal is to create a positive work environment that supports the success and well-being of our employees, as well as the success of our restaurant. If you have any questions or concerns, please do not hesitate to speak with your supervisor or human resources representative. We appreciate your dedication and commitment to our team and look forward to working with you.
